Privacy Policy
Last updated: 1 July 2026
1. Overview
This Privacy Policy explains how Smartbroker AG ("we", "us", "our"), operating the website smartbroker-holding.ltd, collects, uses and protects information when you visit our site or contact us. Smartbroker AG is a financial media and educational publisher. We do not offer brokerage, trading or paid advisory services, and this policy does not apply to any third-party platform we may write about.
2. Data controller
The data controller responsible for your information is:
| Entity | Smartbroker AG |
|---|---|
| Address | Ritterstraße 11, 10969 Berlin, Deutschland |
| support@smartbroker-holding.ltd | |
| Phone | +49 030 20456500 |
3. Data we collect
We collect information in the following ways:
- Information you provide. When you use our contact form, we collect your name, email address, selected topic and message content.
- Automatically collected information. When you browse our site, we may collect your IP address, browser type, device information, pages viewed and referring pages, generally through cookies and similar technologies described in our Cookies Policy.
- Correspondence. If you email or call us, we keep a record of that correspondence to respond to and document your enquiry.
We do not knowingly collect financial account numbers, trading credentials, or similar sensitive financial identifiers, as we do not operate any account-based service.
4. How we use data
We use the information we collect to:
- Respond to enquiries submitted through our contact form or by email/phone;
- Operate, maintain and improve the website and its content;
- Understand aggregate readership trends through analytics, where you have consented to non-essential cookies;
- Comply with legal obligations and protect against misuse of the site.
5. Legal basis
Where the General Data Protection Regulation (GDPR) applies, we process personal data on the following legal bases: your consent (for example, for analytics cookies), the necessity of processing to respond to your enquiry (a step taken at your request), and our legitimate interest in operating and securing a functioning website.
6. Sharing of data
We do not sell personal data. We may share limited data with service providers who help us operate the site — such as hosting and analytics providers — under contractual confidentiality obligations, or where required by law, regulation or legal process.
7. Retention
We retain contact-form submissions and correspondence for as long as needed to address your enquiry and for a reasonable period afterwards for record-keeping, then delete or anonymise it. Analytics data is retained in aggregate or pseudonymised form according to our analytics provider's standard retention settings.
8. Your rights
Depending on your location, you may have the right to access, correct, delete, or export your personal data, to object to or restrict certain processing, and to withdraw consent at any time. To exercise these rights, contact us at support@smartbroker-holding.ltd. You may also lodge a complaint with your local data protection authority; in Germany, the relevant authority is the Berlin Commissioner for Data Protection and Freedom of Information.
9. Cookies
Our use of cookies and similar technologies is described in full in our Cookies Policy, including how to manage your preferences.
10. Security
We apply reasonable technical and organisational measures to protect the data we hold, including access controls and encrypted transmission where applicable. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
11. Children's privacy
Our site is intended for a general adult audience and is not directed at children. We do not knowingly collect personal data from children under 16.
12. Changes to this policy
We may update this policy from time to time to reflect changes in our practices or for legal reasons. The "Last updated" date above reflects the most recent revision. Material changes will be noted on this page.
13. Contact us
Questions about this policy or your data can be directed to Smartbroker AG, Ritterstraße 11, 10969 Berlin, Deutschland, or by email at support@smartbroker-holding.ltd.